Linguistic barriers: OPI as a solution during coronavirus outbreak

31, Mar 2020

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Linguistic barriers: OPI as a solution during coronavirus outbreak



We are living in times of global uncertainty. Every day, the world becomes more frightened by coronavirus and chooses isolation. However, time is passing, and business does not stop and cannot stop. Companies have expenses to pay and need to be profitable. Some matters cannot wait. If your company finds itself in this situation and needs interpreting services, OPI (Over-the-phone interpreting) may be the best alternative to prevent the spread of coronavirus.

 

OPI uses a technology that allows you to hire on-demand interpreters to perform a simultaneous interpretation service at any time. As a result, it’s a perfect fit for the times we are living in. Here are four benefits of OPI that can help your business grow in times of crisis.


1. Choosing OPI is evidence of corporate responsibility

A company starts to build a healthy relationship with its customers from the moment it demonstrates a commitment to the service provided and responsibility towards the community. When opting for OPI services in times of coronavirus, your company is telling its customers that:

  • it is open to seeking alternatives to better serve its customers and provide its service;
  • it is concerned with the current reality and is willing to help control the spread of coronavirus;
  • it prioritizes its customers and concerns about deadlines and the quality of the service provided.

By demonstrating the above points, your company gains credibility, leading your customers to trust your company in other adverse situations.

 

2. Convenience

Aside from the current state of affairs, OPI is an excellent alternative to offer your company and your customers more flexibility. OPI is an on-demand service that usually operates 24 hours a day, helping you meet your needs no matter what time zone you are in. In addition to avoiding the movement and gathering of people in the same environment, you can make the meeting time flexible according to your client's availability. Also, you can use OPI for small projects or simply for occasional needs.

 

3. Low cost

In addition to enabling communication between you and your client in times of crisis, you will save money. OPI services are much more affordable than face-to-face interpreting. When you hire an OPI service on demand, you pay per minute of conversation, unlike when an interpreter must travel to your premises. Another advantage of OPI is that you can choose to transmit video or audio only during the interpreting service.

 

4. Access to less common languages

Another great advantage of using OPI services is that you have a wide variety of languages at your disposal. If your need is a less common language, with OPI you can hire these professionals at an affordable price, when you need it.

 

Thinking about viable alternatives for a time when the world is experiencing moments of uncertainty can be a great growth opportunity for your business. Acting responsibly is the best course of action for gaining the trust of your customers and ensure that you are actively contributing to the non-proliferation of coronavirus.

Count on our OPI service to help you at this time and to overcome language barriers effectively.





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